Our Unit4 Business World (Agresso) Remote Consultancy Service provides skilled resource to answer those ad-hoc questions that can arise in several different situations. This service is part of our Level 2 post live support and offers a cost effective solution and delivery in a time efficient manner.
A query arises where your in-house support team doesn’t have the answer
You may need to make some minor changes to reports and lack the skills to do this
Are you looking for off-site testing of patches and new functionality?
You need a quick turn around on a query and can’t wait for an on-site consultancy visit
Your query doesn’t require a full day or half day consultancy visit, but can be resolved through a phone call