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Written by Sahra Gutridge {recovering technology phobic}

Ever found yourself at the end of a slow moving queue at your local supermarket? 3 bulging trolleys in front of you and all your holding is a half full basket. You’re in a hurry, and only popped in for tonight’s dinner. Feeling tired and increasingly frustrated at the slow pace, you look longingly over at the new shiny self-service check outs. No queues over there, customers are whizzing through with super speedy efficiency and there’s even a member of staff permanently rooted nearby to help. So how come you stick with your queue? The check-out person, with a real face and all the responsibility is how you roll! It’s familiar, and it’s what you’re comfortable with. Why take the risk and lose your spot in the queue to try out the shiny new toy, besides, looks like another customer is having some problems with their bagging! (Best to stay where you are, it might take a bit longer, but at least it’s not complicated or running the risk of going wrong)

So, ask yourself the question; do you embrace or resist change?

There are several examples of technical advances already in play in our everyday lives that are now second nature to most of us, and even more recent ones that are becoming mainstream in their acceptance – the way we bank, shop, listen to music and even date – all instances of technology changes that most of us couldn’t imagine living without and as for the millennials, they actually don’t know any different!

Our day to day work experience with technology is no different. Those of us at a certain age remember the novelty of when we had the first desktop PC in the office, (trying to navigate the mouse caused great hilarity) and then the portable version, a laptop! Equally the software we use at work, such as our business information systems are barely recognisable now from when they were first introduced. So how come so many of us born in the 20th century are resistant to technology upgrades when there is an ever widening variety at our fingertips?

We constantly seek exciting and innovative technology to do things differently, improve speed, efficiency, and be more dynamic, but how many of us actually rush to upload the latest software on our home devices, or fully embrace changes made to our business information systems at work? We want the new functionality, but are too busy, lack confidence and are a little bit lazy to try and understand how the new tools will improve our lives both at home and work, often criticising those responsible for even trying.  Becoming stagnant, resisting change and working around functionality challenges to avoid changing, will only fuel frustration, delay our progress and disempower us as individuals.

But how easy is it really to ‘get with the programme’?

As an end user, if the system upgrades were easy to manage and understand and ultimately gave us the best results, then surely we would readily upgrade more regularly?

With business information software designed to meet specific objectives, considering the departments and individuals that will ultimately be operating them, is paramount. The programmers that write the software may be experts in their field, understanding the system capabilities and limitations, but don’t always have the same perspective as the end user, and are often in a situation where they have little direct guidance

on usability requirements of the changes they are implementing. How often have you logged onto your supermarket website, LinkedIn or your business system at work only to find that an upgrade has taken place and nothing is in its usual setting? A task that took you seconds previously, now takes longer as you try to navigate the new pages. Sometimes the changes are tiny and often feel pointless, but result in frustration all the same.  Is it any wonder that we can become reluctant to initiate our own software upgrades in our personal lives when those that are beyond our control in the workplace can make things seem more difficult?

For the Millennials, the modern world with all its constantly changing technologies is second nature and comes effortlessly, but for the rest of us it can feel intimidating. Playing catch up for the first time when faced with a software upgrade can be enough to change your mind altogether, but if you don’t, are there really any consequences?

Stagnation will cost you in the long run….

Understanding your business system capabilities and maximising their full potential is crucial for your business to evolve and ultimately give you the best return on your investment. As the technological world around us evolves, our business systems also need those same regular software upgrades to rub alongside our ever changing needs, to assist in streamlining processes, maximising efficiency and to provide us with effective reporting and analytics. Allowing your business system to stagnate will not only slow your business down, it will become out of date so fast you may find yourself turning to an alternative solution, without realising you had the capability all along, and just weren’t using it! Sound familiar?

Spending lots of money on your business system and then not bothering to develop the software is a common theme. Managing change and dealing with resistance can throw any number of challenges into the path of its progress. However, with careful project and change management, a realistic time line and end user training to be considered, while those upgrades can seem daunting, especially when there is no in-house capability to turn to, there is a pot of gold at the end of the rainbow just waiting for you to rediscover!

The services required don’t have to be costly or complicated. Here at Embridge Consulting, because we understand how ERP systems work; recognise that the needs of our clients are always changing and have a passion for making a difference, we are able to offer step by step guidance at every stage of an implementation upgrade.  And the best bit? We don’t take your money and run when we’re finished! We get to hang around afterwards and manage those systems with our ManagedERP service, ensuring our clients are getting the very latest upgrade information, installation and support, when they need it and sometimes even before they know they need it!

So don’t let your ERP system stagnate, because the rest of the world simply won’t let you! If some of the above has started alarms bells ringing when it comes to your business systems, it doesn’t have to be a scary moment, it should be a lightbulb moment!

Can Embridge Consulting kick start your existing system? Can we save you a load of time, money and stress with your next upgrade? The chances are YES! We love nothing more than showcasing exactly what your business system is capable of and where it can take you in the future; and by investing in a little time and expertise, Embridge Consulting will show you how easy it is to embrace the change, get the most out of your technology and start reaping the benefits.

A wise man once said, (well actually it was the actor Will Smith) ‘If you stay ready, you don’t have to get ready’!

Embridge Consulting and Will Smith may be worlds apart, but we are in fact on the same page. Evolving, innovation, leading the way and staying ready is what Embridge are all about, which means if you choose us, you’ll never have to get ready again!

Call us now on 01474 38735 or email us here

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