Experts on hand...

Check out our dedicated Unit4 ERP (Business World) support service – providing support when your team is absent, whilst upgrading, or simply when there are issues you can’t solve in-house.

Check out our explainer video …

Features

With a highly skilled dedicated team of Unit4 Business application support experts working to ITIL framework, ISO9001/27001 and Cyber Essential you can be assured of the quality of our services.

ITIL COMPLIANT

We operate a support model based on the framework principles of ITIL, ensuring you get a consistent and reliable approach to support.  We continually monitor the service we provide to move with our evolving customer needs.

Cyber ESSENTIALS & ISO9001/ISO27001 certified

We have successfully maintained a strong focus on quality management, maintaining our ISO9001 accreditation since 2016. We are also IS027001 and Cyber Essentials accredited.

DEDICATED SERVICE DELIVERY MANAGER

One of our experienced Service Delivery Managers will work proactively with you to ensure you are getting the best value from your support and mentoring hours. Regular meetings will be held to review service levels and continued service improvement.

ONLINE INCIDENT MANAGEMENT PORTAL

A quick, user-friendly online portal to raise any issues.  Just log in or send an email and your incident will be logged and a full audit trail of responses and resolutions tracked.   Search for previous issues logged by your organisation for quicker resolution.

SUPPORT HOURS = TRAINING

Convert unused Support hours into Training credits to use against our extensive catalogue.  7.5 Support hours = 1 Training credit

DISCOUNTED CONSULTANCY & SMART SOLUTIONS

As a support customer you receive discounted rates on all consultancy days purchased and special discounts on our Smart Solutions.

Free Application Support Session

Complete the form below to request your free 1 hour application support session from the expert and dedicated support team at Embridge Consulting.  Our team offer a professional and knowledgeable service specifically around your Unit4 ERP (Agresso Business World) solution.

We can’t promise to solve all your problems in one hour, but you’ll get to test-drive our service and see if it’s a service that could help support you now or in the future. No commitment to buy additional time or subscribe to our new and exciting packages but we’ll do our best to set you on the right path…

Find out more…

A plan to suit your business.  Select the level of support you require, on-boarding & setup is free!

Contact Embridge

Let us help enable your digital future.

+44 (0)1474 555505

​Kent Space, Springhead Enterprise Park
Northfleet Kent DA11 8HJ

Contact Embridge

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