Managing your business systems requires resource and knowledge that you may not have in-house. By utilising Embridge’s skillset, our Unit4 Support for the Business World (Agresso) application and business systems service allows your team to call on the experts when needed.
This not only saves you money by not having to recruit new staff, but also you benefit from expert knowledge Embridge Consulting has by offering this service to a variety of clients. Our Unit4 support is part of our Managed ERP Service – If you want to know more, just call us on 01474 555505 or email us by clicking here.
Level 1Application Support
- Routine Processes
- End User Assistance
- Data Maintenance
- New user Creation
- User Maintenance
- Role Allocation
- Maintaing Chart of Accounts
- Simple Issue Resolution
- General Support Maintenance
Level 2Application Support
- Upgrade Support
- ACT Development
- Report Development
- Service Outage
- Application Development
- System testing
- Support for Interfaces
- Performance reviews
Remote ConsultancyApplication Support
- Application Issues
- U4BW Technical Issues
- Performance Reviews
- Report Creation
- Support New Functionality
- Service Outages
- BW Module Evaluation
- System Admin
One of the most critical areas businesses reap the benefit from is the access to an hour, or a few hours of consultancy at short notice, avoiding the need to book consultancy time way in advance. At Embridge Consulting, we don’t have a minimum charge (most consultants come with a minimum charge out of a daily/half daily rate). Our service provides you with access to top rate consultants on a call-off basis.
The need for consultancy advice can be to correct issues or bugs in the system – however, we take a pro-active approach. The Embridge Consulting team are trained on the latest versions of Unit4 Business World (Agresso) and are able to continuously advise you on areas where development will introduce efficiencies or additional functionality.
Our Unit4 Support/ helpdesk is a key component of our application support offer. When staff have a question, or unable to perform a task – our experts are here to help! Want to know more about our helpdesk? Just send us an email and we’ll get right back to you.
Reasons why companies choose Embridge Consulting for application support:
Lack of in-house resource expertise to support the business systems
With industry experts we can advise beyond the world of Unit4 Business World (Agresso) and work to support further growth in an organisation
Embridge are always up to date with latest software and functionality
Quality of staff – the Embridge team are experts in their field and excel in the knowledge they have in business systems
Companies do not want or need the headache or cost of recruiting skilled resource internally
If your business needs support managing business systems, talk to one of the team today. We can ease the burden of any technical issues, training as well as thinking strategically. Email us now or call (0)1474 55505.
Let us help enable your digital future.