About us
At Embridge, we believe change should evolve with you.
We help organisations deliver business transformation through technology-enabled change.
ERP is our DNA, supported by wider finance, procurement and HR systems that modernise how organisations operate. Technology provides the foundation, but it’s how people adopt, use and evolve it that determines whether change delivers real value.
It's time for change... Elastic Change
Most transformation fails not because the ambition is wrong, but because delivery is too rigid. Plans stay fixed, technology doesn’t adapt, and people are expected to absorb constant change without the support they need. The result is stalled programmes, resistance and wasted effort.
Our answer is Elastic Change – change that adapts, sticks and scales. Guided by Expandable Services, Excellence in Technology and Emotionally Intelligent Leadership, we deliver transformation that flexes as priorities shift, supports people through uncertainty, and evolves alongside strategy, systems and real-world complexity.
It’s a more human, agile and effective way to deliver change for organisations that never stand still.
Award-winning transformation, recognised by our industry and peers
Our work is supported by recognised accreditations, awards and certified partnerships, giving organisations confidence in our quality, security and people-led approach.
Recognised as an Elite Unit4 Partner
Recognised for trusted ERP delivery, deep platform expertise and consistent outcomes across public sector, higher education, healthcare and professional services.
What we believe
Change today is constant. Yet research from Bain shows that 88% of transformation initiatives fail to achieve their original ambition. Not because the ambition is wrong, but because the way change is led hasn’t evolved to match reality.
We believe the biggest risk in transformation isn’t technology or process. It’s asking people to absorb continuous change without the support, clarity and leadership to do so sustainably. Processes don’t burn out. Technology doesn’t lose motivation. People do, when change isn’t led with emotional intelligence.
That’s why we believe Emotionally Intelligent Leadership is the secret ingredient in transformation.
We believe change should be able to flex as conditions shift, scale as organisations evolve, and stick because people are supported, understood and led well. This belief is brought to life through the three Embridge Es:
Expandable Services
Flexible services that evolves with your needs, rather than a rigid programme.
Excellence in Technology
Future-ready platforms designed for continuous evolution, not static implementation.
Emotionally Intelligent Leadership
Leading change with empathy, clarity and trust, so people move with it rather than resist it.
Together, these beliefs shape how we help organisations navigate real pressures, real complexity and real human impact, turning change into progress that lasts.
Our Story
Embridge was founded to help organisations make better decisions by working closely with their people. At the time, change came in cycles. Systems were implemented, embedded and revisited years later.
That world has changed.
Cloud platforms, continuous updates and AI have turned change into a constant. Organisations are no longer preparing for transformation occasionally. They are adapting all the time, often while delivering critical services under pressure.
Working across public sector, healthcare, higher education, not-for-profit and professional services, we saw the same challenges emerge again and again. Traditional, project-led change couldn’t keep up. Plans became outdated. Technology moved faster than delivery. And people were left carrying the strain.
So we evolved.
We moved from one-off implementations to long-term partnership. From fixed offerings to flexible services. From technology-first change to leadership that recognises the human experience of transformation.
That evolution led to Elastic Change.
Today, Embridge brings together Expandable Services, Excellence in Technology and Emotionally Intelligent Leadership to help organisations adapt continuously, without losing momentum or burning out their people. Our story is about learning, responding and evolving with how change really works.
15 years of change, led by people
Our story so far, shaped by experience, relationships, and a belief that transformation only works when people are supported.
How we work today
We work as long-term partners, not short-term suppliers.
Our clients operate in environments where change is already underway. They need delivery that is well governed, but able to adapt as priorities shift. That means working alongside teams, making informed decisions together and staying focused on value, not just milestone completion.
Elastic Change shapes how we work in practice. We combine Expandable Services that flex within agreed frameworks, Excellence in Technology designed to evolve rather than constrain, and Emotionally Intelligent Leadership that recognises the human impact of change.
We respect structure, governance and accountability. We also recognise that effective transformation needs space to respond to real-world complexity. Our role is to help organisations maintain control, confidence and momentum, even as conditions change.
Our Values
Our values define who we are and how we show up – with each other and with our clients. They’re the reason our work feels different, and why change lasts.
Our essentials describe how it feels to work at Embridge. We create space for creativity, encourage ideas to be shared, support people to grow, and treat every voice with respect. It’s how we build trust, confidence, and energy – within our teams, and with our customers.
What this means in practice
This is where Emotionally Intelligent Leadership shines. We lead change in a way that supports people through uncertainty, reduces friction rather than adds pressure, and builds trust alongside progress. That’s why change feels human, sustainable – and why Elastic Change starts with people.
Passionate
We care deeply about what we do and the impact it has. That passion drives commitment, energy and accountability, especially when change is hard.
Agile
We respond to reality, not rigid assumptions. Agility means adapting thoughtfully as priorities shift, while staying focused on what matters most.
Innovative
We look for better ways forward. Innovation, for us, is about solving real problems with clarity, curiosity and practical thinking.
Honest
We communicate openly and act with integrity. Honesty builds trust, and trust is essential when organisations are changing.
Kind
We treat people with empathy, respect and care. Because technology and process don’t burn out, people do.
Our people and leadership
Celebrating #teamPink
Our team has grown alongside our clients, adapting through change and building deep experience along the way. What hasn’t changed is our commitment to high standards, strong delivery, and enjoying the journey together as #teamPink.
Embridge is built by people who care about the human impact of change. Our leaders combine deep sector experience with emotionally intelligent leadership, guiding teams and customers through complexity with clarity and calm.
We create environments where people feel supported, trusted and empowered, and that approach carries through into every customer relationship.
Emma O'Brien
Chief Executive Officer
Dr Anthony Thompson
Non-Executive Director
Jane Dobson
Chief Financial Officer
Gerard Oates
Non-Executive Director
Faye O'Connell
Chief Product Officer
Dan Chilton
Chief Experience Officer
Giving back
Giving back is part of who we are, not an add-on. Through Embridge Giving, every team member receives two paid volunteer days each year to support charitable and community initiatives.
Together, we’ve raised over £100,000 for causes including Young Epilepsy and Leo’s Angels, putting our values into action beyond our client work.
Where we’re heading
The pace of change isn’t slowing, and neither are we. As technology evolves and expectations rise, our focus remains the same: helping organisations change in ways that are sustainable, human and effective.
We’ll continue to invest in emotionally intelligent leadership, future-ready platforms and flexible services that evolve with our clients – so progress doesn’t come at the expense of people.
Let’s evolve together
Whether you’re looking for a partner to lead meaningful change, or a place to do the best work of your career, we’d love to hear from you.