Embridge Consulting leads the Unit4 ERPx Community

A day of shared learning, leadership and possibility

On Thursday 30th April, Embridge Consulting hosted its first Unit4 ERPx Community Day in Liverpool, in partnership with Unit4 and the Unit4 UK User Group.

What emerged throughout the day was something much bigger than a product event. It became a conversation about community, leadership, transformation, and the reality of what it takes to make change successful inside organisations.

From roadmap discussions and AI innovation demos to open conversations about the challenges and pressures organisations are navigating today, the event created a valuable space for customers to learn from one another, share experiences, and get answers to the questions that matter most.

The tone for the day was set perfectly by moderator Angela Lamont, whose facilitation brought warmth, energy and challenge in equal measure. Throughout the sessions, one theme consistently resurfaced:

"Transformation works best when people do not feel like they are doing it alone".

A community built around real experiences

One of the most valuable parts of the day came during the customer-led discussions. Attendees shared the realities of transformation programmes as they actually happen. There were conversations about pressure, uncertainty, communication, leadership, and the human side of ERP transformation that often gets overlooked.

A standout session came from The Exeter, where Lara Rippon, Head of Finance and Emma Caines, Finance Digital Change and Data Lead shared a thoughtful and refreshingly open perspective on their ERPx journey. Their session highlighted that successful transformation is not just about implementing technology, but about creating the right environment for people to adapt, contribute and grow. They discussed the importance of leadership visibility, open communication, and building confidence across teams, while also sharing the scale and complexity of their transformation - from handling significant transaction volumes and modernising legacy processes to creating a more flexible and empowering experience for their finance teams.

Their programme included organisation-wide updates, quarterly pulse checks, and critically visible action taken from feedback. People did not just hear about the transformation; they could see their input shaping it. That distinction mattered!

The programme became something people were participating in, rather than something happening to them. The Exeter also shared the importance of relentless communication during transformation:

“Communicate, communicate, communicate, and when you think you’re done, communicate some more.”

Bringing the product vision to life

Alongside the customer stories, attendees heard from senior Unit4 leaders about the future direction of ERPx.

Jennifer Sherman, Chief Product Officer at Unit4, shared the evolving ERPx roadmap and product vision, helping customers understand not only where the platform is heading, but how emerging technologies will support organisations facing increasing complexity and pace of change.

Product sessions from Jeroen Figee, Global VP of Solution Consulting, Unit4 and Tiago Bruno, Integration Architect, Embridge Consulting explored what is becoming possible through intelligent automation, integrations and AI-enabled workflows.

One standout demonstration brought together ERPx, Anthropic Claude co-work capabilities and Leo from Embridge to showcase how intelligent, connected platforms can help simplify processes, unlock insight and enhance the user experience. It was an engaging session that really brought the art of the possible to life and, of course, nobody will be forgetting “the Koalas story” anytime soon.

But while the technology generated excitement, the event continually returned to a more important point:

Technology alone is never the transformation.

People are.

What the community said it wants next

One of the most energising sessions of the day was the collaborative workshop led by Angela Lamont and Katrina Joost, Chairman of the Unit4 User Group, which focused on shaping the future of the ERPx community itself.

The discussion centred on what organisations need beyond implementation projects and formal support models to continue evolving successfully. Attendees highlighted the value of learning from different perspectives, sharing practical experiences, building stronger peer connections and creating more opportunities for collaboration across the community. There was strong interest in initiatives such as customer-led sessions, hosted networking opportunities, on-demand demonstrations, and closer engagement with product and delivery teams. Conversations also explored the importance of creating spaces where organisations can openly discuss challenges, leadership approaches and ways of working in a supportive environment.

The session reinforced an important theme from throughout the day: customers are not simply looking for software support - they are looking for connection, shared learning and a stronger community built around collective progress.

The real takeaway from the day

What made the ERPx Community Day special was not simply the agenda itself, but the feeling in the room.

People were engaged. Curious. Honest.

There was visible energy in the conversations between sessions, during workshops and long after presentations ended. Attendees were not just there to consume information - they were there to contribute, challenge, share and build something together.

The day reinforced an important truth about transformation:

No organisation has every answer on its own.

But when customers, partners and product teams create genuine spaces for collaboration, new ideas emerge faster, confidence grows stronger, and organisations become better equipped to navigate change together.

This first ERPx Community Day felt like the beginning of exactly that kind of community. So watch this space for the next ERPx Community Day.

For more information, contact us today.