On Thursday 18th September 2025, the Embridge Consulting team attended the Unit4 User Group HR & PCB with Payroll workshop at the Glasgow Science Centre. Bringing together HR, project costing, and billing and payroll professionals from across the UK, the event provided an ideal platform for sharing insights, exploring innovative HR solutions, and discussing the evolving needs of PCB, payroll and HR teams.
The focus of the day was on how organisations are navigating the challenges of Unit4’s cloud systems, HR automation, and digital transformation. Attendees gained hands-on experience through partner demonstrations covering timesheets, Extension Toolkit, competence management, and automated leave bookings. These sessions provided valuable insight into both the capabilities of Unit4 solutions and the areas where organisations are seeking additional support.
Key HR, PCB, payroll, and automation insights from Unit4 User Group
Several key trends and emerging needs became apparent during the sessions, offering valuable insight into the priorities and challenges facing HR, PCB and payroll teams today. These discussions highlighted where organisations are focusing their efforts, the areas where technology can deliver the most impact, and where expert support is most needed to optimise processes and systems.
Harnessing competencies to build resilient workforces
Our HR Lead Consultant, Andy McMillan, highlighted the importance of effectively capturing and managing workforce skills. By using Unit4 ERP to record competencies such as qualifications, professional memberships, and leadership experience, HR leaders can gain real visibility into organisational capability. With this data, it becomes far easier to identify skills gaps, run requirement analyses, and create targeted training pathways. As Andy explained, this isn’t just about efficiency – it’s about aligning people with the right roles, supporting career development, and building resilient, future-ready workforces.
Growing interest in HR automation
There was also a strong interest from attendees in how automation can simplify routine HR processes such as leave bookings. These conversations reflected a clear demand for solutions that reduce administrative effort, minimise errors, and free up HR teams to focus on strategic priorities. At Embridge, we’ve seen first-hand how Unit4’s Extension Kit can play a vital role in making this possible. By helping organisations design, configure, and support automations that are tailored to their needs, we ensure that HR and payroll teams not only benefit from greater efficiency but also have the confidence that their solutions are robust, scalable, and fully aligned with wider business goals.
For teams looking to strengthen their in-house capability, we also offer a dedicated Unit4 Extension Kit training course.
The value of expert support and guidance
Another key insight from the sessions was the importance of quick, accurate support for HR and payroll teams. Attendees valued having access to knowledgeable guidance to make the most of their systems, particularly when navigating more complex processes. For system administrators who may not use technical features every day, having a partner to provide expert advice and practical solutions can make a real difference in efficiency and confidence.
Challenges with cloud system customisation
The move to Unit4’s cloud environment has introduced new ways of working, which can make certain customisations more complex, particularly for users who don’t work with Extension Kit coding regularly. Embridge Consulting specialises in turning these challenges into opportunities, helping organisations optimise their cloud systems and get the most from Unit4.
Expert HR, PCB and payroll services to maximise your Unit4 platform
At the Unit4 User Group HR & PCB with Payroll workshop it was clear that HR, PCB and payroll teams are looking for ways to streamline processes, reduce manual work, and get the most from their systems. At Embridge Consulting, we help organisations unlock the full potential of their Unit4 systems by combining ERP consultancy, managed services, and digital transformation expertise. We work closely with HR, PCB and payroll teams to ensure that their processes are not only configured efficiently, but also fully aligned with the organisation’s strategic goals. This approach means that every aspect of HR, PCB and payroll, from leave management to timesheets and reporting, operates smoothly and supports the broader business objectives.
Through our application managed services, we provide ongoing guidance and support, giving teams the confidence to tackle challenges as they arise. Whether it’s troubleshooting complex workflows, optimising system functionality, or simply ensuring day-to-day processes run without disruption, our team is there to provide practical, reliable solutions. Equally important is our focus on digital adoption and change management. Implementing technology is only part of the solution – helping staff embrace new tools, understand how to use them effectively, and adopt automation in their day-to-day work is what drives real, lasting efficiency. By supporting HR, PCB and payroll teams in this way, we enable them to reduce manual workloads, minimise errors, and dedicate more time to strategic activities that add value across the organisation.
By combining these areas of expertise, Embridge Consulting ensures that organisations not only get the most out of their Unit4 platform but also build a foundation for sustainable, future-ready HR, PBC and payroll operations. The result is a system that works seamlessly, empowers staff, and drives measurable improvements in efficiency and productivity.
The insights from the Unit4 User Group HR & PCB with Payroll workshop reinforced just how critical these areas are for HR and payroll teams. Automation, expert support, and system optimisation were clear priorities for attendees, reflecting the challenges and opportunities organisations face today. With our expertise, Embridge Consulting is uniquely positioned to help organisations address these needs – streamlining processes, enhancing staff confidence, and ensuring that every part of the Unit4 system delivers maximum value.
If you’re looking to enhance your HR, PCB and payroll processes or get expert support for your Unit4 systems, contact Embridge Consulting today. And if building in-house expertise is your priority, explore our Unit4 Extension Kit training course – designed to give your team the skills and confidence to create and manage automations that deliver lasting value.