Training course booking and policy

Overview

These are our terms of business, please read them carefully especially the cancellation provisions, & if you have any queries please direct them to enquiries@embridgeconsulting.com.

You will be asked to agree to these terms when booking training sessions. We are Embridge Consulting (UK) Ltd (‘Embridge Consulting/we/us’).

Booking and cancellation

On receipt by us of a signed booking form you will have entered a contract with Embridge Consulting. Upon receipt of a booking form and / or purchase order, an invoice will be raised which is payable immediately. Payment methods are BACS / Wire Transfer or PayPal only.

A 50% refund of the full amount will be given for cancellations received in writing no less than 14 days prior to the training date. No refunds will be given for cancellations made within 14 days of the training date. You may change the actual attendee by notifying us in writing. Please notify any changes or cancellation to enquiries@embridgeconsulting.com.

We reserve the right to change or cancel course dates at our discretion without any liability to ourselves, by our giving you no less than 14 days’ notice of our intention to do so. If courses are cancelled, for example due to under-subscription, a full refund of the course fees will be given, or you may be able to transfer to another course by mutual agreement.

We do not accept any liability for courses cancelled due to circumstances beyond our control or due to ill health of the course deliverer as an example, but we will endeavour to reschedule the course at a time that suits you.

Arrangements and payment of any travel or accommodation are the sole responsibility of the attendee and we do not accept any responsibility for these costs should it be necessary for the course to be cancelled. It is suggested that attendees book accommodation with free cancellation terms with no pre-payment.

Health and safety

All reasonable care will be taken by us when delivering courses. Please advise the training consultant in advance at enquiries@embridgeconsulting.com if you or any attendees have health problems or are pregnant and this could affect your or their ability to complete the course.

Most public courses are now delivered virtually. However for in person training a light lunch and refreshments will be provided as part of the training day and break out times will be agreed at the start of the course day. Please advise any special requirements or dietary/allergies prior to the start date of the course. There is a section on the booking form for you to complete this information.

Intellectual Property Rights and Copyright notice

Copyright © 2023 Embridge Consulting (UK) Ltd

Embridge Consulting (UK) Ltd together with our licensors, own and control all the copyright and other intellectual property rights of the training material provided; and all our copyright and other intellectual property rights are reserved.

You may only use the training documentation (‘training materials’) for the individual, business or organisation it was prepared and intended for. You must not: reproduce the content of training materials in whole or in part; disclose, divulge, or otherwise make it available to any third party; sell, rent or sub-license; or redistribute material from this document, save to the extent expressly permitted by us. No video or recordings of the training will be permitted without prior written consent from us.

All brand names, company logos and product names are trademarks or registered trademarks of their respective owners.

Whilst every effort has been made to ensure documentation provided is accurate and up to date, the information is subject to change without notice. We assume no responsibility for any errors in the documentation.

Need help?

Contact us at enquiries@embridgeconsulting.com for questions related to refunds and returns.